Fixing Suitcase Fusion launch problem after an OSX 10.5.6 update

icon_suitcase-fusion2.gifIf you're running Extensis Suitcase Fusion 2 and recently updated to OSX 10.5.6, you may have run into the problem of Fusion not launching.

The cause of the problem appears to be an issue with your Mac's Bonjour name if the name is too long, or contains spaces or special characters. If you are experiencing the problem, here's a quick way to fix it that requires little effort and no special hacks or software tools.

To change the computer's Bonjour name:

  1. Open your System Preferences and click the Sharing icon
  2. If you are not running as an Administrator, click the "lock" icon to authenticate with an admin username and password
  3. Change the computer name to something shorter and less complex. Extensis suggests a name of 20 characters or less, with no punctuation. For example, "Joe-MacBook" or "MacPro2" or something like that
  4. Click the Edit button beneath the computer name. This displays the Bonjour name. Confirm that this has the same name (although it may be lower-case). It will also have the suffix ".local" automatically appended. For example, "joe-macbook.local" or "macpro2.local"
  5. Click OK to confirm the change
  6. Restart your Mac

That's it. Suitcase Fusion 2 should now launch properly.




Suitcase Fusion 2 updated

Today we released an update to Suitcase Fusion 2 that fixes this issue.

From the Suitcase Fusion 2 menu, please choose "Check for Updates" to download the newest version.

Otherwise, you may download the update directly from the Extensis website.

Jim Kidwell
Extensis





Thanks for letting us know

Appreciate it!





Thanks

Thanks James! Your a lifesaver.

Updating from the Suitcase menu proved to be difficult, being it wouldn't launch.





Cheers!

Thanks for his mate, really saved my life there. Was trying to think if I had deleted something to make it stop working. My heart was in my mouth but thanks to you im up and running again.

Much appreciated.

Greig

P.S. Agreed with Shawn re the update not the best help when it won't actually open for more than a second ;)





Dankeschön!

Thank you James, you saved my day!





You're all welcome!

Glad to help.





Bless you

I've been tearing my hair out, trying to figure this out for the last 2 hours. I've reinstalled the program 3 times, with no success (of course). Thank you so much for ending my agony. Now I can actually get some work done!





Thank you so much. I don't

Thank you so much. I don't know what I would've done. I tried re-installing Suitcase three times, it wouldn't work, then I just googled and found this. THANKS AGAIN!!! You truly rock.





Simple yet truly awesome and

Simple yet truly awesome and extremely helpful post!!!! I've been scratching my head for a while wondering why suitcase would not launch.

Followed your steps and BAM! Launched flawlessly.

Big Props!



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